Privacy Policy

1. Introduction

Welcome to AskBetter ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our prompt enhancement service.

2. Information We Collect

Personal Information

• Account information (email, name) provided through Clerk authentication
• Usage data and prompt history stored in our database
• Device and browser information for analytics

Automatically Collected Information

• IP address and approximate location
• Browser type and version
• Pages visited and time spent
• Referring website addresses

3. How We Use Your Information

• To provide and maintain our prompt enhancement service
• To process your requests and enhance prompts using AI
• To improve our services based on usage patterns
• To communicate with you about updates and features
• To ensure security and prevent fraud

4. Third-Party Services

We use the following third-party services:

• Clerk - Authentication and user management
• Convex - Database and backend services
• OpenAI - AI-powered prompt enhancement
• Vercel Analytics - Website analytics

5. Cookies

We use cookies and similar tracking technologies to track activity on our service. You can manage your cookie preferences through our cookie consent banner or your browser settings. For detailed information about the cookies we use, please see our Cookie Policy.

6. Your Rights (GDPR)

If you are in the EU/UK, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

7. California Privacy Rights (CCPA)

California residents have additional rights including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell your personal information.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Prompt history may be retained for up to 12 months unless you request deletion.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: privacy@askbetter.co.uk